We're here to Help!Talk to us about native seeds, plants, or your latest project. We are dedicated to helping you be a part of the collective effort to nurture and sustain the living landscape.
Frequently Asked questions
When will my order ship?
We ship based on what you ordered, when you ordered, and where you live. Your order could be split into multiple shipments. Email is our primary means of communicating with you. If you ordered plants many weeks or months before our shipping season starts, watch for an email with an estimated arrival window shortly after placing your order. As the plant shipping season progresses, we will continue to update you by email as to when you can expect your delivery - usually a 2 week window. Any time a portion of your order ships you will receive an email notification with tracking information, and your card will be charged for the shipped portion.
Does Prairie Moon use Neonicotinoids?
No way! Learn more
Do you ship internationally?
We do not ship overseas, but we do send seed to Canada. View Canada seed shipping fees here. Keep in mind, we handle only native species from North America prior to European settlement. The dangers of planting species from other continents has been well documented by the loss of native plant communities around the globe. We believe our wild North American native plants should remain in North America.
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NOTE: We will reply to questions within 2 business days. Quotes can take 5-7 business days.
Contact Us Directly
Toll Free 866-417-8156
Hours: Mon - Fri, 7 am-5 pm CST
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