Prairie Moon Nursery
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Shipping and Ordering Information

Shipping Season
SEED orders can be shipped throughout the year.
PLANT orders are shipped bare root during optimal transplanting time. Since our plants are field grown, Nature sets the schedule each year as to when our digging season will begin and end. Our Minnesota climate sometimes provides us with April or October snows and/or frozen ground, heavy rains, etc. We fill all orders to the best of our ability depending on conditions beyond our control. Please note that we do not ship plants outside the contiguous United States.

The FALL plant shipping season usually runs from early October to mid November. In the SPRING, plants are normally shipped from April to mid May, with some species available until mid June. Best results can be expected, however, if transplanting is done in April.

Delivery
Our orders are shipped with the United States Postal Service (USPS), United Parcel Service (UPS) and Spee-Dee Delievery. Since UPS and Spee-Dee do not recognize Post Office Box numbers, it is important to include your street address or rural route number when you order.

Spee-Dee is a local, Midwest carrier delivering packages in one day, once the order is shipped, to customers in MN, WI, IA, North and Central IL, and Eastern ND, SD, NE.

UPS ground delivery takes 2 to 5 days within the continental United States from the time the order is shipped. Please call for next day (red label) or second day (blue label) air costs.

Since delivery to the coasts can take up to 5 days, we recommend that East or West coast customers ordering PLANTS choose UPS “Blue Label” service which provides second day air delivery for an additional charge (see below).

If you need to receive your plant order on a certain day (Monday through Friday), please include your preferred arrival date when you order.

Shipping & Handling Charges

  • For PLANT ORDERS $50.00 and under: $7.50
  • For PLANT ORDERS over $50.00 add 15% of the total plant cost (UPS blue label, add 30%).
  • For SEED ORDERS $100.00 and under: $5.00.
  • For SEED ORDERS over $100.00 add 5% of the total seed cost.

Seed Shipments to Canada
We do not ship plants to Canada, but seeds are available to Canadian customers. Please be aware that seeds are occasionally held up at customs. We are unable to track these orders. Prepayment in U.S. funds required. Postal shipping & handling charges for Canadian seed shipments are:

  • For SEED ORDERS $50.00 and under: $15.00.
  • For SEED ORDERS over $50.00 add 30% of the total seed cost.

Pick-up Orders
We are a mail order nursery and have no retail facilities, but you may pick up your order if prior arrangements are made. There is no handling charge for orders picked up at the nursery but customers must pay the 6.5% MN state sales tax.

State Sales Tax
Minnesota residents are required to pay 6.5% sales tax. Please note that shipping and handling charges are also subject to the 6.5% tax.

Terms
Prepayment is required on all orders unless other arrangements are made. We accept Mastercard, Visa and Discover. All credit accounts are due 30 days from invoice date. Past-due accounts will be subject to a 1% monthly (12% annual) finance charge.

Cancellations
A 25% cancellation fee will be charged on cancelled orders. Shipped plants and custom designed seed mixes are non-returnable. A 25% restocking fee will be charged on other seed that is returned. After 30 days we cannot accept returned seed.

Guarantee
We guarantee species to be true to name and that plants and seeds arrive in good condition. If losses occur due to delay in delivery or unfavorable weather conditions in transit, contact us immediately. We cannot guarantee successful growth after planting, but please let us know about any disappointments you experience. We may be able to help. No other guarantee is expressed or implied. Prices are subject to change without notice.

Check Your Shipping Address!
Please review the information on your order form, especially the shipping address. We are charged a $5.00 minimum address correction from our freight carrier if the address is incorrect. We may pass this charge on to you. We will send the carrier’s documentation of the address error and actual charges to you via e-mail or postal mail if this occurs. Please assist us in avoiding unnecessary expense and delay of your order.

Number of Delivery Days from Prairie Moon Nursery

Note: Delivery days do not include the day we send out your parcel, weekends, or holidays. To assure minimum time in transit we ship plants early in the week. We recommend UPS Blue Label on plants for the East and West coasts.

Overnight delivery to all of Minnesota, Wisconsin, Iowa, central and northern Illinois, and eastern North Dakota, South Dakota, and Nebraska.
 
 
Prairie Moon Nursery